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About our services |
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Platinum Financial Consulting |
14 Mildmay House, Foundry Lane, Burnham on Crouch,
Essex CM0 8BL |
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1. The Financial Services Authority (FSA) |
The FSA is the independent watchdog that regulates financial services. This document is designed by the FSA to be given to customers considering buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.
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2. Whose products do we offer? |
Insurance |
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We are able to offer products from the whole of the market.
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3. Which service will we provide you with? |
Insurance |
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You will receive advice from us which is only focused on the business you request of us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
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You will receive limited advice from us, which is only focused on the area of business you request. We will not offer any specific advice on the level of cover nor the policy features you request, unless specifically asked to do so. We will however advise and make a recommendation for you on the insurer who is most likely to accept your application for insurance, based on the requirements you give us.
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What will you have to pay us for our services? |
Insurance |
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Our aim is to provide you with the service you require without charging you a fee. Instead we will receive a commission from the provider.
However, if you prefer or if circumstances require, we are able to offer you a fee only option, or a combined fee and commission option. Please contact us for further details. In such cases, we will agree the fee with you in writing before beginning work on your behalf. |
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A fee. |
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No fee, we will receive commission from the provider |
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
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5. Who regulates us? |
Platinum Financial Consulting is authorised and regulated by the Financial Services Authority. Platinum Financial Consulting’s FSA register number is 227014.
Platinum Financial Consulting’s permitted business is advising on and arranging investment, non-investment insurance contracts and mortgages.
You can check this on the FSA’s Register by visiting the FSA’s Website www.fsa.gov/uk/register or by contacting the FSA on 0845 606 1234.
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6. What to do if you have a complaint |
If you wish to register a complaint, please contact us:
….in writing Write to The Compliance Officer, Platinum
Financial Consulting, 14 Mildmay House ,
Foundry Lane, Burnham-on-Crouch,
Essex, CM0 8BL
….by phone Telephone 0845 83 87 811
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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7. Are we covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. |
Insurance |
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Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. , |
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Further information about compensation scheme arrangements is available from the FSCS.
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